At Taj Heritage Bazaar, we take pride in offering high-quality Indian dresses, stoles, bags, handbags, and accessories. If you are not completely satisfied with your purchase, we are here to help.

Returns

• We accept returns within 14 days of receiving your order.

• Items must be unused, unworn, and in their original packaging with all tags attached.

• Return shipping costs will be borne by the customer unless the item received is defective or incorrect.

• Shipping fees are non-refundable.

• Customers must send the returned item to our store in Kuwait.

• To initiate a return, please contact us on +96560422649 or email us at [email protected] with your order number and reason for return.

• Once your return is approved, we will provide you with the return shipping address.

• Refunds will be processed within 4 working days after receiving the returned item. The refund will be credited to the original payment method.

Exchanges

• Exchanges are available for size or defective products within 14 days of receiving the order.

• The item must be unused and in original condition.

• If the exchange is due to a size issue, the customer will be responsible for shipping costs.

• For defective or incorrect items, we will cover the exchange shipping costs.

• Shipping fees are non-refundable.

• Customers must send the exchange item to our store in Kuwait.

• To request an exchange, please contact us on +96560422649 or email us at [email protected] with your order number and details.

International Orders (Outside Kuwait)

• For orders outside Kuwait, the customer is responsible for the shipping charges to send the item back for a return or exchange.

• The item must meet our return and exchange conditions.

• Any taxes, customs duties, or additional import fees will be borne by the customer.

• For orders outside Kuwait, the customer is responsible for the shipping charges to send the item back for a return or exchange.

• The item must meet our return and exchange conditions.

Non-Returnable Items

• Customized or made-to-order products.

• Items purchased on sale or clearance.

• Accessories and jewelry due to hygiene reasons.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with clear photos of the product.

• We will provide a replacement or full refund at no additional cost.

Cancellation Policy

• Orders can be canceled within 24 hours of placement for a full refund.

• Once shipped, cancellations are not allowed.

For any further assistance, feel free to contact us on +96560422649 or email us at [email protected].

Thank you for shopping with Taj Heritage Bazaar!